Overview
LG washing machines are repaired and serviced by One Click Dubai at your home, anywhere in Dubai, usually on the day you call. LG washing machine repair covers Inverter Direct Drive front loaders, fully automatic top load machines with the Turbo Drum, TwinWash, WashTower and LG washer dryer combos.
We fit genuine LG parts and carry the common ones, so a pump, a door gasket or an inlet valve is usually changed at the first visit.
LG machines are built differently from most others, with the motor fixed straight to the drum. This page explains the faults that design produces, starting with the ones LG owners report most: not spinning, not draining, leaking from the bottom and a washer that keeps filling with water.
LG washing machine repair in Dubai: what we fix and what it costs
LG washing machine repair in Dubai from One Click Dubai begins with an AED 100 diagnostic visit, plus VAT. The technician finds the fault, gives you one price for the part and labour, and starts only when you agree. Market prices for the common LG repairs run from AED 150 for an inlet valve to AED 800 for a main board or bearings.
LG UAE lists a ten-year warranty on its Direct Drive and Smart Inverter motors, separate from the one-year product warranty. If your fault looks like the motor, check your invoice and warranty card before paying anyone for a motor.
LG washing machine service center in Dubai: what a visit includes
If you searched for an LG washing machine service center in Dubai, what you need is a technician who knows LG machines and has LG parts. Our service is a home visit: the washer is diagnosed and repaired in your laundry room, and nothing is taken to a service centre unless a job needs the workshop.
It is on the sticker inside the door or on the back, and starts with letters such as F, WF or T. A photo is enough.
The technician reads the display codes and the Smart Diagnosis result, runs the service test mode, and tests the pump, valves, lock and motor sensor with a meter.
For the genuine part and the labour together, before work starts.
The part is fitted and a full cycle is run: fill, tumble, drain and spin.
An invoice naming the part, with the one-month warranty.
LG washing machine service for a working machine
A routine LG washer service covers the drain pump filter and housing, the door gasket and its drain holes, the inlet filters, the dispenser drawer, the circulation nozzle, the shock absorbers and the rotor bolt, and ends with a Tub Clean and a test spin. It is worth booking once a year on a machine that runs daily.
LG washer not spinning
An LG washer not spinning is usually responding to an unbalanced load, shown as UE, or to water it could not drain, shown as OE. When neither applies, the cause is in the Direct Drive motor's circuit, and the display shows LE. On a top loader, the lid switch and the clutch are added to the list.
LG's steps for UE
LG's step for LE
Unplug the machine for five minutes, reduce the load, and restart. LE with a normal load that returns after one reset is a fault and not a setting. On an LG washer not spinning fast or failing with LE, the first part we test is the small hall sensor on the stator, which tells the board where the rotor is. It fails far more often than the motor itself.
LG washer not draining
An LG washer not draining shows OE and leaves water in the drum. LG gives three causes: a kinked drain hose, a clogged drain pump filter, and too many suds. LG also gives a simple test to tell a blocked filter from a failed pump.
The hum test
Run a spin-only cycle at high speed and listen at the bottom of the machine for the first fifteen seconds. A hum means the pump is running and the blockage is in the filter or the hose. No hum means the pump is not running, and it needs repair.
Cleaning the LG drain pump filter
Put towels down and have a shallow tray ready.
Pull out the small drain hose, remove its plug and let the water run out. Refit the plug.
Remove coins, hair pins and lint, and rinse it.
Then run Tub Clean, and use less detergent on the next wash if suds were the cause.
When that does not fix it
An LG washer pump replacement uses the genuine LG drain pump for the model. It is one of the quicker LG repairs.
LG washer leaking from the bottom
An LG washer leaking from the bottom is losing water from one of five places: the drain pump filter cap, the pump itself, the sump hose under the tub, the door gasket, or the dispenser. A machine with a leak sensor shows AE and stops. Where the water appears, and when, tells you which.
The LG door gasket
The gasket on an LG front loader has small drain holes at the bottom that return water to the drum. When lint blocks them, water stands in the fold, goes stale and eventually spills. LG advises cleaning the gasket about once a month. An LG washer door gasket replacement takes about an hour with the genuine part.
If AE shows, close the tap, leave the machine off and book a visit.
LG washer keeps filling with water, or will not hold water
An LG washing machine that keeps filling with water when turned off has an inlet valve that is not closing. One that fills and drains at the same time is siphoning through a drain hose set too low. One that will not take water shows IE.
A washer that fills by itself can flood a room overnight. Until the valve is replaced, keep the tap behind the machine closed whenever it is not in use.
LG washer will not turn on, and display faults
An LG washer that will not turn on has no supply, a failed noise filter or a failed main board. One that lights up but will not start is held by the door lock or the Child Lock. One with a display that is dim, frozen or missing segments has a display board fault.
Plug the washer straight into a wall socket. Extension leads and shared adaptors cause low-voltage faults on inverter machines.
LG washer noise: grinding, clicking and bearing noise
LG washer noise has a short list of causes, and the Direct Drive design adds one that other machines do not have: a loose rotor bolt, which makes the drum knock at the start of each turn.
LG washer bearing noise means the tub has to be opened. We tell you whether the tub on your model can be split for new bearings before quoting.
Door seal, door latch and lid faults
The door parts on an LG front loader are the gasket, the hinge, the latch hook on the door and the lock in the cabinet. On a top loader they are the lid, its hinges and the lid lock. Each fails in its own way.
Never force an LG door. The latch hook breaks, and a simple wait becomes a repair.
The LG Inverter Direct Drive motor
LG's Direct Drive motor is fixed to the back of the tub and turns the drum directly, with no belt, pulley or carbon brushes. That removes the parts that wear on other machines. The motor itself rarely fails. The parts around it do.
LG direct drive washing machine problems, and what to check
If the machine shows LE or CE, unplug it for a few minutes and restart with a smaller load. If the code returns, the diagnosis should name which of the parts in the table has failed. Being told only that the motor is dead is not a diagnosis.
LG UAE lists ten years of warranty on Direct Drive and Smart Inverter motors. A claim needs the original invoice, the warranty card and a readable serial label, and it is the motor that is covered, not the board or the sensor.
LG top load washers: wash plate, lid and suspension
LG top load washers use a wash plate, or pulsator, in the floor of the tub, a clutch that switches between washing and spinning, and four suspension rods. Their faults are mechanical more often than electronic.
Top loaders have no service panel or emergency drain at the front. If one stops full of water, book a visit.
LG WashTower and washer dryer combos
An LG WashTower stacks a washer and a dryer under one control panel in the middle. An LG washer dryer combo washes and dries in one drum. Both are repaired at home.
See washer dryer repair for drying faults.
LG error codes: a reference table
LG codes name the part of the cycle that failed. Some have two or three spellings on different models. Several are reminders and not faults.
Smart Diagnosis and ThinQ
Connected LG washers can report a diagnosis through the LG ThinQ app. Follow the steps in the app for your model, and send us the result with your booking. It tells us which circuit to test first.
LG parts we fit: pump, inlet valve, PCB, door gasket and more
We fit genuine LG parts. The prices are 2026 market ranges published by companies in Dubai, before VAT, and are a guide to the market, not our price list.
LG washing machine PCB repair
An LG main board can often be repaired on the bench when one relay or drive component has failed. We test the pump, valve, heater and motor wiring first, since a shorted part is usually what damaged the board.
LG washing machine repair cost and service charges
LG washing machine repair cost in Dubai is typically AED 150 to AED 500 for a pump, valve, lock or gasket, and AED 400 to AED 1,000 for a main board, bearings or motor parts. Our service charge for the diagnostic is AED 100 plus VAT.
We give you the repair price and, when it is close, tell you what a comparable new LG costs, so the choice is yours.
LG washing machine installation and shipping bolts
We install LG washing machines and WashTowers. The step most often missed on an LG front loader is removing the shipping bolts, which lock the tub for transport and make the machine shake violently if left in.
They are at the back, usually four. Unscrew them, pull out the bolt and its rubber spacer together, and fit the hole caps. Keep them for the next move.
Adjust the feet and tighten the lock nuts.
Cold to cold, hot to hot where fitted, with the rubber seals in.
At the height the manual gives, with its elbow guide, not pushed deep into the pipe.
Wall socket, then a short empty cycle.
LG washing machine installation takes about an hour, or longer for a WashTower, which needs two people to position.
LG washer maintenance and Tub Clean
LG's own maintenance advice for front loaders is short, and following it prevents most of the faults on this page.
LG washing machine repair near me: areas we cover
If you are searching for LG washer repair near me or an LG washing machine service centre near me in Dubai, our LG technicians come to your home from Al Quoz, in every part of the city.
That includes Al Qusais, Dubai Silicon Oasis, International City, Mirdif, Al Warqa, JVC, Discovery Gardens, Bur Dubai and Karama, as well as Dubai Marina, JBR, Palm Jumeirah, JLT, Downtown, Business Bay, Jumeirah, Al Barsha, Dubai Hills and Deira.
Frequently asked questions
How long does an LG washing machine repair take?
Most repairs take 60 to 90 minutes at your home. Bearings and board repairs can take longer and may go to the workshop.
Do you fit genuine LG parts?
Yes, matched to the model number on your machine.
What does OE mean on an LG washing machine?
The water is not draining. Check the hose for kinks, clean the pump filter, and do the hum test to see whether the pump runs.
What does UE mean on an LG front load washer?
The load is unbalanced. Reduce and spread the load and check the machine is level.
What does LE mean?
The tub is not turning. Unplug for five minutes and restart with a smaller load. If it returns, the hall sensor, wiring or board needs testing.
Why does my LG washer show tcL?
It is a reminder to run Tub Clean, shown about every 30 cycles. It is not a fault.
Is the LG Direct Drive motor covered for ten years?
LG UAE lists a ten-year motor warranty. A claim needs the original invoice, warranty card and serial label, and covers the motor only.
Can you repair an LG top load washing machine at home?
Yes. Wash plates, suspension rods, lids, pumps and belts are changed on site.
Do you repair LG WashTower machines?
Yes, both the washer and the dryer halves.
My LG washer fills with water when it is off. Is that dangerous?
It can flood the room. Close the tap behind the machine and book a visit, since the inlet valve needs replacing.
Book an LG washing machine repair in Dubai
Call +971 55 209 9785, message us on WhatsApp or fill in the online form to book. Send the model number, the code on the display and a line about what the machine does.
If water is coming in or out where it should not, close the tap behind the machine first.
