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LG Washing Machine Repair in Dubai: Direct Drive, Front Load and Top Load Service

Same-day LG washing machine repair and service at home across Dubai. Direct Drive front load, top load, WashTower and washer dryer combos, with genuine LG parts.

Reviewed by Abdul Suboor, Lead Engineer at One Click Dubai, 18 years of experience

Same day service at your homeAED 100 diagnostic visit, plus VATGenuine LG parts, 1-month warranty
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One Click Dubai technician repairing a LG washing machine

Overview

LG washing machines are repaired and serviced by One Click Dubai at your home, anywhere in Dubai, usually on the day you call. LG washing machine repair covers Inverter Direct Drive front loaders, fully automatic top load machines with the Turbo Drum, TwinWash, WashTower and LG washer dryer combos.

We fit genuine LG parts and carry the common ones, so a pump, a door gasket or an inlet valve is usually changed at the first visit.

LG machines are built differently from most others, with the motor fixed straight to the drum. This page explains the faults that design produces, starting with the ones LG owners report most: not spinning, not draining, leaking from the bottom and a washer that keeps filling with water.

LG washing machine repair in Dubai: what we fix and what it costs

LG washing machine repair in Dubai from One Click Dubai begins with an AED 100 diagnostic visit, plus VAT. The technician finds the fault, gives you one price for the part and labour, and starts only when you agree. Market prices for the common LG repairs run from AED 150 for an inlet valve to AED 800 for a main board or bearings.

What you want to knowOur answer
How soon can you come?The same day, and within the hour for a leak or a flooded floor
Which LG machines?Direct Drive front load, top load, TwinWash, WashTower and washer dryer combos
Which parts do you fit?Genuine LG parts, matched to the model number. About 90% of what we need is in stock
Where is it repaired?At your home for most faults. Bearings and board repairs may go to our workshop, by agreement
What are the service charges?AED 100 plus VAT for the diagnostic, then a fixed repair price. No night or weekend surcharge
Is the repair covered?Yes, for one month on parts and labour

LG UAE lists a ten-year warranty on its Direct Drive and Smart Inverter motors, separate from the one-year product warranty. If your fault looks like the motor, check your invoice and warranty card before paying anyone for a motor.

LG washing machine service center in Dubai: what a visit includes

If you searched for an LG washing machine service center in Dubai, what you need is a technician who knows LG machines and has LG parts. Our service is a home visit: the washer is diagnosed and repaired in your laundry room, and nothing is taken to a service centre unless a job needs the workshop.

1
Tell us the model

It is on the sticker inside the door or on the back, and starts with letters such as F, WF or T. A photo is enough.

2
Diagnosis at the machine

The technician reads the display codes and the Smart Diagnosis result, runs the service test mode, and tests the pump, valves, lock and motor sensor with a meter.

3
A fixed price

For the genuine part and the labour together, before work starts.

4
Repair and test

The part is fitted and a full cycle is run: fill, tumble, drain and spin.

5
Paperwork

An invoice naming the part, with the one-month warranty.

LG washing machine service for a working machine

A routine LG washer service covers the drain pump filter and housing, the door gasket and its drain holes, the inlet filters, the dispenser drawer, the circulation nozzle, the shock absorbers and the rotor bolt, and ends with a Tub Clean and a test spin. It is worth booking once a year on a machine that runs daily.

LG washer not spinning

An LG washer not spinning is usually responding to an unbalanced load, shown as UE, or to water it could not drain, shown as OE. When neither applies, the cause is in the Direct Drive motor's circuit, and the display shows LE. On a top loader, the lid switch and the clutch are added to the list.

What happensCodeLikely cause
Tries several times to balance, then stopsUEUneven load, machine not level, worn shock absorbers or dampers
Water still in the drumOEDrain fault. The spin will not start with water inside
Drum jerks back and forth, then stopsLERotor position sensor, loose rotor bolt, stator, wiring or main board
Spins slowly, never reaches full speedNoneOverdosed detergent and suds, a heavy mixed load, or a failing motor drive
Will not spin and clicksdEDoor or lid lock not confirming
Top loader agitates but will not spinNone or LEClutch, clutch motor or lid switch

LG's steps for UE

Reduce the load to about two thirds of the drum.
Spread it out, and wash a single heavy item with a few lighter ones.
Check the machine stands level on a firm floor, with all four feet tight.
On a new machine, check the shipping bolts were removed.

LG's step for LE

Unplug the machine for five minutes, reduce the load, and restart. LE with a normal load that returns after one reset is a fault and not a setting. On an LG washer not spinning fast or failing with LE, the first part we test is the small hall sensor on the stator, which tells the board where the rotor is. It fails far more often than the motor itself.

LG washer not draining

An LG washer not draining shows OE and leaves water in the drum. LG gives three causes: a kinked drain hose, a clogged drain pump filter, and too many suds. LG also gives a simple test to tell a blocked filter from a failed pump.

The hum test

Run a spin-only cycle at high speed and listen at the bottom of the machine for the first fifteen seconds. A hum means the pump is running and the blockage is in the filter or the hose. No hum means the pump is not running, and it needs repair.

Cleaning the LG drain pump filter

1
Switch off and unplug

Put towels down and have a shallow tray ready.

2
Open the cover at the bottom left of the front

Pull out the small drain hose, remove its plug and let the water run out. Refit the plug.

3
Unscrew the filter anticlockwise

Remove coins, hair pins and lint, and rinse it.

4
Refit it firmly

Then run Tub Clean, and use less detergent on the next wash if suds were the cause.

When that does not fix it

Hum but no drain. the impeller is jammed or loose, or the standpipe or building drain is blocked.
No hum. the pump has failed, or it is not being powered.
Drains, but slowly, and the cycle runs long. partly blocked sump hose.
LG inverter direct drive washer not draining after a move. drain hose kinked behind the machine, or pushed too far into the standpipe.

An LG washer pump replacement uses the genuine LG drain pump for the model. It is one of the quicker LG repairs.

LG washer leaking from the bottom

An LG washer leaking from the bottom is losing water from one of five places: the drain pump filter cap, the pump itself, the sump hose under the tub, the door gasket, or the dispenser. A machine with a leak sensor shows AE and stops. Where the water appears, and when, tells you which.

Where and whenLikely sourceFix
Front left corner, after cleaning the filterFilter cap or drain hose plug not seatedRefit and tighten
Front, during the washDoor gasket torn, or its lower drain holes blockedGasket cleaned or replaced
Underneath, during the washSump hose, circulation hose, or tub sealHose replaced. A tub seal means the tub comes apart
Underneath, while drainingDrain pump body or its hosePump or hose replaced
Front, below the drawerDispenser blocked or overdosedDrawer and housing cleaned
At the back, while fillingInlet hose washer, or the inlet valve bodyWasher or valve replaced
LG top load washer leaking from the bottomDrain pump, tub seal, or an overfilled tubTechnician inspection

The LG door gasket

The gasket on an LG front loader has small drain holes at the bottom that return water to the drum. When lint blocks them, water stands in the fold, goes stale and eventually spills. LG advises cleaning the gasket about once a month. An LG washer door gasket replacement takes about an hour with the genuine part.

If AE shows, close the tap, leave the machine off and book a visit.

LG washer keeps filling with water, or will not hold water

An LG washing machine that keeps filling with water when turned off has an inlet valve that is not closing. One that fills and drains at the same time is siphoning through a drain hose set too low. One that will not take water shows IE.

What happensCauseFix
Water creeps in with the machine offInlet valve held open by grit or a worn diaphragmClose the tap. Valve replaced
Overfills during a cycle, FE showsInlet valve stuck, or the water-level sensor misreadingSwitch off, close the tap. Valve or sensor replaced
Fills and empties continuouslyDrain hose too low, so the water siphons outRaise the hose to the height in the manual
Top load washer not holding waterDrain valve or pump stuck open, or siphoningTechnician inspection
No water or very slow fill, IE showsTap closed, hose kinked, inlet filter blocked, low pressureOpen the tap, clean the filter at the hose end
Water level sensor code, PEPressure sensor or its air tubeSensor or tube replaced

A washer that fills by itself can flood a room overnight. Until the valve is replaced, keep the tap behind the machine closed whenever it is not in use.

LG washer will not turn on, and display faults

An LG washer that will not turn on has no supply, a failed noise filter or a failed main board. One that lights up but will not start is held by the door lock or the Child Lock. One with a display that is dim, frozen or missing segments has a display board fault.

No power, no lights. test the socket with another appliance and check the breaker. After a power cut the display may show PF, and the cycle has to be restarted.
Lights on, CL showing. Child Lock. Hold the two marked buttons for three seconds.
Lights on, Start does nothing, dE showing. the door is not latched or the lock has failed.
Display not working, machine still runs. display board or its ribbon cable.
Buttons unresponsive, or beeping by itself. moisture behind the panel.
Dead after a surge. main board or its power circuit.

Plug the washer straight into a wall socket. Extension leads and shared adaptors cause low-voltage faults on inverter machines.

LG washer noise: grinding, clicking and bearing noise

LG washer noise has a short list of causes, and the Direct Drive design adds one that other machines do not have: a loose rotor bolt, which makes the drum knock at the start of each turn.

NoiseWhenLikely cause
Knock or clunk as the drum changes directionWashRotor bolt loose, or worn rotor splines
Low roar that grows with speedSpinDrum bearings
GrindingDrainingObject in the drain pump
ClickingAny timeCoin or button in the drum, or the door lock cycling
Banging, machine movesSpinUnbalanced load, shipping bolts left in, worn dampers
Loud noise when fillingFillWater hammer from the inlet valve, or high mains pressure
SquealSpinBearing seal dry, or a foreign object against the drum

LG washer bearing noise means the tub has to be opened. We tell you whether the tub on your model can be split for new bearings before quoting.

Door seal, door latch and lid faults

The door parts on an LG front loader are the gasket, the hinge, the latch hook on the door and the lock in the cabinet. On a top loader they are the lid, its hinges and the lid lock. Each fails in its own way.

LG washing machine door not locking, dE on the display. latch hook broken, or the lock assembly failed.
Door latch broken. the plastic hook on the door has snapped, usually from the door being pulled before the lock released. The hook or the handle assembly is replaced.
Door will not open. water still in the drum, or the lock has failed closed. Drain through the small hose at the bottom left first.
Door gasket torn or mouldy. replaced with the genuine gasket.
LG top load washer lid will not stay up, or bangs down. lid hinge worn. Hinges are replaced as a pair.
Top load lid cracked or its lock strike broken. lid replaced.

Never force an LG door. The latch hook breaks, and a simple wait becomes a repair.

The LG Inverter Direct Drive motor

LG's Direct Drive motor is fixed to the back of the tub and turns the drum directly, with no belt, pulley or carbon brushes. That removes the parts that wear on other machines. The motor itself rarely fails. The parts around it do.

PartWhat it doesHow it fails
RotorThe outer ring of magnets, bolted to the drum shaftBolt works loose, splines wear, a magnet cracks
StatorThe fixed ring of windingsRarely. A winding can burn after water damage
Hall sensorTells the board the rotor's positionThe commonest cause of LE. Cheap to replace
Main board motor drivePowers the windings in sequenceDamaged by surges or moisture
Wiring harness to the statorCarries power and sensor signalsChafes on the tub and breaks

LG direct drive washing machine problems, and what to check

If the machine shows LE or CE, unplug it for a few minutes and restart with a smaller load. If the code returns, the diagnosis should name which of the parts in the table has failed. Being told only that the motor is dead is not a diagnosis.

LG UAE lists ten years of warranty on Direct Drive and Smart Inverter motors. A claim needs the original invoice, the warranty card and a readable serial label, and it is the motor that is covered, not the board or the sensor.

LG top load washers: wash plate, lid and suspension

LG top load washers use a wash plate, or pulsator, in the floor of the tub, a clutch that switches between washing and spinning, and four suspension rods. Their faults are mechanical more often than electronic.

Wash plate loose, noisy or not rotating. the splines under the plate have stripped. An LG top load washer wash plate replacement cures it.
Tub hits the sides in the spin, UE repeats. suspension rods worn. Replaced as a set.
Washes but will not spin. clutch or clutch motor.
Belt worn or broken, on belt-driven models. replaced.
Sound problem, a rumble from below. tub bearing.
Water does not stay in the tub. drain valve stuck open.

Top loaders have no service panel or emergency drain at the front. If one stops full of water, book a visit.

LG WashTower and washer dryer combos

An LG WashTower stacks a washer and a dryer under one control panel in the middle. An LG washer dryer combo washes and dries in one drum. Both are repaired at home.

WashTower. the washer half has every fault on this page. Because the panel is shared, a display fault can stop both halves. Tell us which was running when it stopped.
Washer dryer combo. adds a heater, a fan and a condenser. Clothes that stay damp are usually a lint-blocked air path, not a failed heater.
TwinWash. the mini washer in the pedestal has its own pump, valve and motor, and is diagnosed separately.

See washer dryer repair for drying faults.

LG error codes: a reference table

LG codes name the part of the cycle that failed. Some have two or three spellings on different models. Several are reminders and not faults.

CodeMeaningFirst step
OENot drainingHose, pump filter, hum test
IENot fillingTaps, hoses, inlet filter
FEOverfillingSwitch off, close the tap
PEWater-level sensorRestart once
UEUnbalanced loadReduce and spread the load, level the machine
LEMotor locked, tub not turningUnplug five minutes, smaller load
CEOvercurrentUnplug briefly and restart
dE, dE1, dE2Door not lockingClose firmly, clear the seal
tEHeating or thermistor faultBook a visit
AELeak detectedClose the tap, leave off
PFPower failure during the cycleRestart the cycle
SudToo many sudsWait. Use less detergent
tcLReminder to run Tub CleanRun it. Appears about every 30 cycles
CLChild Lock onHold the lock buttons three seconds
CdCooling downWait. Not a fault

Smart Diagnosis and ThinQ

Connected LG washers can report a diagnosis through the LG ThinQ app. Follow the steps in the app for your model, and send us the result with your booking. It tells us which circuit to test first.

LG parts we fit: pump, inlet valve, PCB, door gasket and more

We fit genuine LG parts. The prices are 2026 market ranges published by companies in Dubai, before VAT, and are a guide to the market, not our price list.

PartSigns it has failedTypical Dubai market price (AED)
Drain pumpOE, no hum, water left in the drum200 to 400
Inlet valveIE, FE, or filling when off150 to 300
Door gasketLeak at the door, tears, mould250 to 500
Door lockdE, will not start or open150 to 750
Hall sensorLE with a free-turning drumQuoted after diagnosis
Shock absorbers or suspension rodsUE with an even load, bangingQuoted after diagnosis
Heating element and thermistortE, cold washes200 to 450
Drum bearingsRoar on spin350 to 800
Main board (PCB)Dead, erratic, LE or CE with good motor parts400 to 800
Stator or rotorConfirmed motor fault300 to 1,000

LG washing machine PCB repair

An LG main board can often be repaired on the bench when one relay or drive component has failed. We test the pump, valve, heater and motor wiring first, since a shorted part is usually what damaged the board.

LG washing machine repair cost and service charges

LG washing machine repair cost in Dubai is typically AED 150 to AED 500 for a pump, valve, lock or gasket, and AED 400 to AED 1,000 for a main board, bearings or motor parts. Our service charge for the diagnostic is AED 100 plus VAT.

SituationUsually better to
Pump, valve, lock, gasket or hall sensorRepair
Shock absorbers or suspension rodsRepair
Main board, machine under six yearsRepair
Motor fault, with invoice and warranty cardCheck LG's ten-year motor warranty first
Bearings on a machine under eight yearsRepair
Bearings on an old machine, tub not serviceableCompare with the price of a new one

We give you the repair price and, when it is close, tell you what a comparable new LG costs, so the choice is yours.

LG washing machine installation and shipping bolts

We install LG washing machines and WashTowers. The step most often missed on an LG front loader is removing the shipping bolts, which lock the tub for transport and make the machine shake violently if left in.

1
Remove the shipping bolts

They are at the back, usually four. Unscrew them, pull out the bolt and its rubber spacer together, and fit the hole caps. Keep them for the next move.

2
Level

Adjust the feet and tighten the lock nuts.

3
Connect the water

Cold to cold, hot to hot where fitted, with the rubber seals in.

4
Fit the drain hose

At the height the manual gives, with its elbow guide, not pushed deep into the pipe.

5
Power and test

Wall socket, then a short empty cycle.

LG washing machine installation takes about an hour, or longer for a WashTower, which needs two people to position.

LG washer maintenance and Tub Clean

LG's own maintenance advice for front loaders is short, and following it prevents most of the faults on this page.

Run Tub Clean once or twice a month with the drum empty, and whenever tcL shows. Use a tub cleaner, and avoid acidic products.
Wipe and rinse the dispenser drawer about once a week.
Clean the door gasket about once a month, and clear its drain holes.
Clean the drain pump filter regularly.
Clean the inlet filters at the hose ends.
Leave the door open after use.
Empty pockets, since coins end up in the pump filter.

LG washing machine repair near me: areas we cover

If you are searching for LG washer repair near me or an LG washing machine service centre near me in Dubai, our LG technicians come to your home from Al Quoz, in every part of the city.

That includes Al Qusais, Dubai Silicon Oasis, International City, Mirdif, Al Warqa, JVC, Discovery Gardens, Bur Dubai and Karama, as well as Dubai Marina, JBR, Palm Jumeirah, JLT, Downtown, Business Bay, Jumeirah, Al Barsha, Dubai Hills and Deira.

Frequently asked questions

How long does an LG washing machine repair take?

Most repairs take 60 to 90 minutes at your home. Bearings and board repairs can take longer and may go to the workshop.

Do you fit genuine LG parts?

Yes, matched to the model number on your machine.

What does OE mean on an LG washing machine?

The water is not draining. Check the hose for kinks, clean the pump filter, and do the hum test to see whether the pump runs.

What does UE mean on an LG front load washer?

The load is unbalanced. Reduce and spread the load and check the machine is level.

What does LE mean?

The tub is not turning. Unplug for five minutes and restart with a smaller load. If it returns, the hall sensor, wiring or board needs testing.

Why does my LG washer show tcL?

It is a reminder to run Tub Clean, shown about every 30 cycles. It is not a fault.

Is the LG Direct Drive motor covered for ten years?

LG UAE lists a ten-year motor warranty. A claim needs the original invoice, warranty card and serial label, and covers the motor only.

Can you repair an LG top load washing machine at home?

Yes. Wash plates, suspension rods, lids, pumps and belts are changed on site.

Do you repair LG WashTower machines?

Yes, both the washer and the dryer halves.

My LG washer fills with water when it is off. Is that dangerous?

It can flood the room. Close the tap behind the machine and book a visit, since the inlet valve needs replacing.

Book an LG washing machine repair in Dubai

Call +971 55 209 9785, message us on WhatsApp or fill in the online form to book. Send the model number, the code on the display and a line about what the machine does.

If water is coming in or out where it should not, close the tap behind the machine first.

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